Safe Shipping for Plants

Like you, we're avid online shoppers and all manner of plant packaging concoctions have arrived on our own doorstep. We decided to raise the bar for your online plant purchase.

Our custom made protective plant cartons keep the foliage safe and the roots securely at the bottom of the box in their soil and nursery pot. Recycled, recyclable, simple, effective... nice!

Learn everything about our plant packaging & couriers below.

Customer Care

We're here to help you and understand everyone wants to be treated reasonably and fairly so please get in contact if you have any queries. Buying natural, fragile, perishable products like plants is not as straightforward as ordering a tee shirt so we've outlined all of the key information here so you can order with confidence.

Home Parcel Delivery Zone - Do you have one?

You will need a safe, sheltered, warm place to have your parcel delivered to because all parcels are sent on a non-signature courier service. This may exclude some apartment buildings, houses or workplaces so send your plant to a friend if none of your addresses suit.
Use the notes section at the checkout to make safe delivery easy on the courier as we will add this to the delivery label.

Nitty Gritty

Get all the gory policy details on what happens when and how via the links below.

Visit Shipping PolicyVisit Refund Policy

Courier Rates

Auckland & Northland

$15 Shipping per group of 1-4 Small or Medium Plants 

$15 Shipping per Large Plant 

$15 for up to 2x 5L Soil Mixes

North Island Courier Rates - Waikato to Wellington

$15 Shipping per group of 1-4 Small or Medium Plants

$25 Per Large Plant

$15 for up to 2x 5L Soil Mixes

South Island Courier Rates

$20 Shipping per group of 1-4 Small Plants

$20 Per 1-2 Medium Plants

$50 Per Large Plant

$20 for up to 2x 5L Soil Mixes

Large Plant Carton

Dimensions: 28cm L x 28cm W x 100cm H

Fits our 10 Litre Nursery Pot with plants smaller than 100cm tall. Typically 60-80cm tall with room for foliage.

Medium Plant Carton

Dimensions: 19cm L x 19cm W x 65cm H

Fits our 2.5 Litre Nursery Pot with plants smaller than 65cm tall. Actual heights vary by plant, 30-50cm tall is typical.

Small Plant Carton

Dimensions: 15cm L x 15cm W x 50cm H

Fits our 1 Litre Nursery Pot with houseplants smaller than 50cm tall. Plant heights vary.

Dispatch Days & Processing Times

Orders are only sent on Monday, Tuesday & Wednesday each week to avoid parcels sitting in transit over the weekend and to spread the courier load. Most orders will likely be processed and dispatched with a short delay from your time of purchase so please note these dispatch days so you can plan your order:

Monday orders dispatched Wednesday.
Tuesday orders dispatched Wednesday.

Wednesday orders dispatched Monday.
Thursday orders dispatched Monday.
Friday orders dispatched Monday.

Saturday orders dispatched Tuesday.
Sunday orders dispatched Tuesday

Arrival Estimates

These are approximations and are subject to change particularly during busy periods leading up to Christmas and following public holidays due to courier capacity being overloaded.

North Island Addresses:
Urban areas 1-Day
Rural & Remote towns 2 Days

South Island Addresses:
Urban areas 2-Days
Rural & Remote towns 3-Days

XL Plants & Garden Plants - Urban Auckland & Whangarei only
Expect 2 weeks turnaround time.

Pre-Christmas December Orders
Add 1 extra day in transit to the above times.

Public Holiday Delays
Add 1 extra day for dispatch and add 1 extra day in transit to the above times if your order is being dispatched after a public holiday.

Example: It's Friday and you are sending to Wellington but Monday is Northland Anniversary Day. Your order will be dispatched on Tuesday and may also arrive a day later than usual on Thursday.